Our Story
Care built on trust, powered by people
We started Care.io because finding reliable, compassionate care for loved ones shouldn't be hard. Today, we connect millions of families with verified caregivers they can truly trust.
Our Mission
Making quality care accessible to every family
We believe every family deserves access to safe, professional, and compassionate care — regardless of their circumstances. Our platform removes the barriers that make finding care stressful and uncertain.
From newborns to seniors, from routine childcare to specialized medical support, we match families with caregivers who are not just qualified, but genuinely caring.
2M+
Families Served
What we stand for
The values that guide every decision we make
Compassion First
Every decision we make starts with empathy — for families, caregivers, and the people they care for.
Trust & Safety
Rigorous background checks and ongoing monitoring ensure every caregiver meets our high standards.
Inclusive Community
We welcome caregivers and families from every background and walk of life.
Reliable Support
We are here around the clock to support families and caregivers when they need us most.
Our journey
From a small idea to a platform trusted by millions
2018
Care.io was founded by two healthcare professionals.
2020
Launched background verification system and onboarded first 1,000 caregivers.
2021
Expanded to 25 cities and reached 100,000 families served.
2022
Introduced specialized care categories for seniors and special needs individuals.
2023
Surpassed 1 million bookings and launched mobile apps for iOS and Android.
2024
Reached 2 million families and 50,000 verified caregivers across North America.
Meet the team
The people behind Care.io
Sarah Johnson
CEO & Co-Founder
Former pediatric nurse with 15 years of experience, passionate about connecting families with quality care.
Michael Chen
CTO & Co-Founder
Tech veteran who built platforms serving millions. Believes technology should make care more accessible.
Amara Osei
Head of Caregiver Success
Dedicated to ensuring every caregiver on our platform thrives professionally and personally.
David Park
Head of Trust & Safety
Former law enforcement professional who built our rigorous background verification process.